We do not accept refunds. Our products are consumable dietary supplements, and for safety, quality, and regulatory reasons a consumable that has left our control cannot be used and then returned for a refund.
In the rare case you believe a refund is warranted, please email [email protected] and tell us your full reasoning, along with your order number. We review each request individually.
For a refund to even be considered, we require the unopened product back, with the safety seal intact and in its original packaging. Opened or used products, products with broken seals, final-sale items, gift cards, and promotional items are not eligible. Shipping fees are non-refundable unless we determine we made an error.
If your package arrived damaged, defective, lost, or never arrived, contact [email protected] as soon as possible and we will make it right where appropriate. Do not send any product back without return authorization.
This policy supplements the Returns and Refunds section of our Terms of Service.